
Frequently Asked Questions
FAQ
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What services do you provide?
Electrodialysis (ED), bipolar electrodialysis (BPED/EDBM), and RO/NF consulting; general process engineering - including design reviews, troubleshooting, operating envelopes, and SOP/CIP development for water, food & beverage, and specialty process industries; feasibility and pilot study planning, analysis, and scale-up; process development for capital projects including heat/material balances, PFD, P&ID, economics, equipment lists, and vendor selection.
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Who is a good fit for ED/BPED consulting?
Plants desalting/deashing/deacidifying or generating acid/base, teams fighting rising ΔV/cell-pair or fouling, and process developers moving from pilot to production.
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What outcomes can we expect?
Lower ΔV/cell-pair, improved yield/recovery, more stable operation, and cleaner maintenance playbooks.
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Do you work with all OEMs/EPCs/membranes?
Yes—vendor-neutral across all EPCs, OEMs and ED, EDBM/BPED, and RO/NF/UF membrane suppliers.
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Can you help design new ED systems as well as troubleshoot existing ones?
Yes—front-end design (FEL-style reviews) and in-operation optimization are both offered.
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What information do you need to start?
Recent trends (flow, current, voltage), feed and product specs, SOPs/CIPs, alarms, and any pilot/scale-up data.
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How quickly can you start?
Typically within 1–2 weeks; urgent remote diagnostics are often available sooner, as quickly as 1-2 days.
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Do you offer onsite support?
Yes—remote first, with onsite visits as needed for diagnostics, troubleshooting, commissioning, or training.
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Do you sign NDAs?
Yes—NDAs are welcomed and commonly used.
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Where are you based and do you work globally?
Denver, Colorado - based. Provide remote and on-site support to clients globally.
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How long is a typical engagement?
2–6 weeks for diagnostics and stabilization; longer for design/scale-up programs.
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How are fees structured?
Fixed-scope packages for common assessments; time-and-materials for open-ended R&D or support. Request a proposal for specifics.
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Can you train our operators and engineers?
Yes—SOPs/CIPs, set-point guidance, and hands-on sessions are included as needed.
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How fast can you diagnose rising ΔV/cell-pair?
Often within the first session using your trends plus a brief site interview.
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Can you support FEL-1/2 and hand off to EPC?
Yes—board-ready outputs and a clean transition to EPC or continued support.
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How do we get started?
Book a 30-minute consult and share recent operating data; we’ll propose a scoped plan with timelines and deliverables.on goes here